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SERVICE ANIMAL & PET POLICY

Pet Policy

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Pets are not allowed anywhere on resort property at any time, including short-term visits. This includes inside any vehicle, trailer, or carrier in the parking lot.

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• If you have a pet at check-in or any time during your stay, you will be asked to board the pet someplace other than La Casa del Sol. If you refuse, you must vacate the property immediately.

• If there is any evidence that you have or have had a pet in your unit that the on-site management

was unaware of, you will be charged a "Pet Fee". The Board of Directors establishes this fee. The

"Pet Fee" is currently $100.00 per day.

 

Service Dog Policy

Service Dogs are allowed. We will not allow support or comfort animals at the resort.

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• La Casa del Sol is a private entity; we require a letter from a licensed medical doctor stating that this service dog has been certified, trained, or licensed as a service dog to an assigned individual.

• Please submit the proper paperwork to the reservations office at the time the reservation is made if

you have a Service Dog at the resort during your reserved stay.

• A dog that provides only comfort or emotional support is not considered a service dog by ADA

regulations and definitions.

• Fraudulent misrepresentation of a dog as a trained service dog will not be tolerated and will be

reported to the proper authorities, and immediate removal from the property is required.

• Individuals who have service dogs are not exempt from local animal control or public health

requirements.

• Must provide current vaccination records.

• Must provide current licensing and registration.

• Service dogs must remain with the assigned individual.

• The Service Dog must be leashed or always harnessed in public areas.

• The Service Dog MUST always be under handler’s control.

• Service Dogs, which are otherwise qualified to assist people with disabilities, may be removed if either:

(1) the dog is out of control and their handler does not take effective action to control it; or (2) the dog

is not housebroken. Cleanliness of the Service Dog is mandatory.

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• The registered owner/guest is solely responsible for the actions and behavior of the service dog. If a

service dog is out of control and the handler does not take effective action to control it, staff may

request that the animal be removed from the premises.

• Consideration of others must be considered when providing maintenance and hygiene of Service Dog.

• The ADA does not override public health rules that prohibit dogs in swimming pools. However, service dogs must be allowed on the pool deck and in other areas where the public is allowed to go.

• The owner or trainer of the Service Dog is financially responsible for any damage caused by or extra cleaning required due to the presence of the service dog.

• LCDS is a pet free resort, and as such, no place is provided for animal urination and defecation. All

Service dog owners need to walk their dogs OFF and OUT of the resort to relieve themselves. No dog

urine or fecal material allowed on the resort property.

• A cleaning fee of $100.00 will be charged for any animal waste cleanup by LCDS staff.

• A letter from a licensed medical doctor who prescribed the use of service dogs needs to state the

following:

 -  What work or task has the Service Dog been trained to perform.

 -  The letter must state the person/patient’s name.

 -  The letter must state the service dogs registered name.

 -  The letter must have the complete address and contact information of the prescribing license

medical doctor.

 -  Must be printed on letterhead of the prescribing license medical doctor.

 -  Must be updated annually.

 -  The prescribing license medical doctor office location must be within reasonable driving

distance of the person/patients living residence.

 -  The prescribing license medical doctor may be contacted for verification. If the prescribing

license medical doctor cannot be contacted or fails to return messages from LCDS or will not

verify the professional and patient relationship for any reason, the service dog will not be

allowed access to the resort.

 

There are individuals and organizations that sell service animal certification or registration documents online. These documents do not convey any rights under the ADA and the Department of Justice does not recognize them as proof that the dog is a service animal.

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